Shipping Guide

At Bostome, we are committed to ensuring that your shopping experience is as seamless as possible, from the moment you place your order to the day it arrives at your doorstep. Below is a guide to help you understand our shipping process.

Shipping Rates and Methods:

  • Standard Shipping:
    Enjoy free standard shipping on all orders within the continental United States. Delivery typically takes 5-7 business days from the date of shipment.

  • Expedited Shipping:
    Need your order sooner? We offer expedited shipping options at an additional cost. Delivery usually takes 2-3 business days from the date of shipment.

  • Overnight Shipping:
    For urgent orders, we offer overnight shipping. Place your order before 12:00 PM (EST) to ensure next-day delivery. Additional charges apply.

Order Processing:

  • Processing Time:
    Orders are processed within 1-2 business days. You will receive an email confirmation with tracking information once your order has been shipped.

  • Order Tracking:
    After your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment directly on our website or through the carrier’s website.

Shipping Restrictions:

  • We currently ship to addresses within the continental United States, Alaska, and Hawaii.
  • Unfortunately, we do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories.

International Shipping:

  • At this time, we do not offer international shipping. We are working on expanding our shipping services, so please stay tuned for updates.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact our customer service team at hello@bostome.com or +1(781)496-8318 within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

Questions or Concerns?

If you have any questions about your order or our shipping policies, please don't hesitate to contact us. We're here to help ensure that your Bostome shopping experience is exceptional from start to finish.